Indiana Business Owners’ Guide
To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Business 
(And How To Get Exactly What You Need Without Unnecessary
Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Elsewhen Technology is a trusted Microsoft Partner that specializes in the Central and North-Central Indiana area. We are a one-stop shop for all of your IT, Internet, hardware and software needs including data backup, security solutions, help desk, cloud and mobile solutions, e-mail, Internet, phone and VoIP solutions and much, much more! Click here to learn more about us.

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Elsewhens Guardian Agent managed IT care has allowed us to focus on what we do best

Elsewhen Technology has made IT issues in our small business seamless. Disruptions of our day are rare due to their diligence in monitoring, planning, integrating with software providers, and responding promptly to urgent issues.

EWT Guardian Controls Costs And Prevents Emergencies

We have had to train ourselves to just make a phone call and issues are promptly addressed, rather than scrambling to find a solution. I have found their input on things as simple as which printer to purchase a valued resource.

The comprehensive plan for our business ranging from protection of data to structured replacement schedules for hardware has given us a clearly defined path that makes budgeting for our IT needs clear.

Elsewhen Technology Swept All Their Cares Away!

As a business owner, the best thing Elsewhen did for me is allow me to relax and enjoy my profession.

Charles E. Hiss D.V.M.
Owner | Pet Care Clinic of Kokomo

“I can’t tell you how much stress this has relieved”

“I can’t tell you how much stress this has relieved”

“As technology has increased, and as my company has grown in that realm, I’ve found it ever increasingly hard to keep up with the demands that come with using that technology.  Enter Elsewhen Technology.”

“I was pulling my hair out “

“I can’t tell you how much stress this has relieved, especially with a phone system that actually works.  I was pulling my hair out trying to get this done with my past vendor. One of the old phones installed, was the same price as my entire new phone system.”

I now have true IT support and I am not hostage to technology

“I not only have all this peace of mind, but I now have true IT support,

In my world there are plenty of issues to cause me stress and drain any joy the day might hold, but at least I am not hostage to technology as I have felt in the past.  Thanks to Jeff and all his knowledgeable staff.”

Rex A. Byers
Owner | Rex Byers Heating & Cooling Inc